Question 1

Do I have to commit to a long-term contract?

Accepted Answer

You’re enrolling in a structured 12-week program, not a long-term contract. There are no auto-renewals, and you’re never locked into an ongoing commitment beyond your program term.

Question 2

What happens if I don’t use all my sessions by the end of the program?

Accepted Answer

Unused sessions will be subject to:

• 30-day grace period
 • An additional 14-day grace period if requested

After this period, any unused sessions will expire.

Question 3

How long Is each training session?

Accepted Answer

Each personal training session is 60 minutes long, allowing ample time for a comprehensive warm-up, personalized workout, and cool-down. This ensures you get the most out of every session while staying on track toward your fitness goals.

Question 4

Can I cancel a session? What is your cancellation policy?

Accepted Answer

Yes, you can cancel a session, but we ask for at least 4 hours' notice to avoid a cancellation fee. Cancellations made within 4 hours (unless it's a true emergency as defined in our agreement) of the scheduled session will incur a charge for the full session. This policy helps us manage scheduling and ensures our trainers' time is respected. If you need to cancel due to an emergency or unforeseen circumstances, please reach out as soon as possible, and we will do our best to accommodate you.

Question 5

How do I schedule or reschedule a session?

Accepted Answer

All session tracking and scheduling, including rescheduling, is managed directly by your trainer through the Luxury Fitness app. Simply reach out to your trainer through the app to schedule or reschedule a session at a time that works best for you. Your trainer will handle all the details and keep your sessions organized, ensuring you have a seamless and flexible experience. If you need to make any changes, your trainer will be happy to assist you within the app.

Question 6

What if I want to work with a different trainer?

Accepted Answer

If you feel that you'd be better suited with a different trainer, we completely understand and are happy to accommodate your request. Simply reach out to us through the Luxury Fitness app or contact our Fitness Director, and we’ll help match you with another trainer who better aligns with your needs and goals. Your satisfaction is our priority, and we want to ensure you have the best possible experience.

Question 7

Are your services available for couples?

Accepted Answer

Yes, we offer personal training for couples! Our trainers will create customized workout plans tailored to each individual’s fitness goals, ensuring a balanced and effective session for both partners. There’s an additional $20 per session for couples training, and we strive to provide a supportive and motivating environment for you both to reach your fitness goals together.

Question 8

Do you provide any equipment for training sessions?

Accepted Answer

Yes, we provide all the necessary equipment for your training sessions, including dumbbells, resistance bands, mats, and any other tools your trainer deems appropriate for your workout. If you have specific preferences or equipment you’d like to use, feel free to let your trainer know, and they’ll be happy to accommodate you. For in-home sessions, your trainer will bring everything needed to ensure a comprehensive and effective workout.

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Your training is planned, monitored, and adjusted by experienced coaches so nothing is left to chance.

Sessions are scheduled, followed up on, and kept on track—so you don’t fall off after a few good weeks.

Your assigned trainer and massage therapist arrive at your door with all equipment provided.

In-home sessions remove travel, crowds, and wasted time, making consistency easy to maintain.

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2. Program Creation

3. Execution & Results

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Professional Oversight

Structure That Sticks

White-Glove Service

Private and Convenient

Your training is planned, monitored, and adjusted by experienced coaches so nothing is left to chance.

Sessions are scheduled, followed up on, and kept on track—so you don’t fall off after a few good weeks.

Your trainer and massage therapist arrive at your door with all equipment provided.

In-home sessions remove travel, crowds, and wasted time, making consistency easy to maintain.

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